Help & Frequently Asked Questions
Welcome to our product support pages where you can find answers, product care tips and user guides for Zenesse Health products. If you can’t find an answer to your query on these pages, or if you would like to suggest a topic to be added, please reach out to us via the Contact Us Page and a member of our support staff will be happy to help you.
Get Help With Your Zenesse Health Product:
General FAQs:
Do Zenesse Health products come with a warranty?
Yes! All our products come with a full no-quibble 90 day satisfaction guarantee. However we stand by our customers and back our products with a free extended warranty offer on all our products, by registering your purchase directly with Zenesse Health - register here.
Can I return a product?
Yes of course! If in the unlikely event you decide the product is not right for you and it has not been used or damaged, then simply contact us and we will explain how to return the item.
Where can I buy Zenesse Health products?
As we take great care to produce quality products and provide outstanding customer service, we do not sell our products through third parties. Therefore the only places you are currently able to purchase our products are direct from our website or from the Zenesse Health store on Amazon.com. If you purchase one of our products from any other seller than Zenesse Health, then it is not an original product and unfortunately your warranty may not be valid.
Where can I find my Order ID on Amazon?
You can look up your Amazon Order ID and Purchase date by going to:
https://www.amazon.com/gp/your-account/order-history
Click the image to see where >>
