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Comfort+ Sleep Mask Help

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HELP: COMFORT+ ADVANCED PREMIUM SLEEP MASK

Find answers to the most frequently asked customer questions about our Comfort+ Advanced Premium Sleep Mask here, along with User Guides, PDF Downloads and Troubleshooting Tips below.

If you can’t find what you are looking for, please do CONTACT US with your inquiry. We’re here to help!

REM stands for Rapid Eye Movement. This sleep phase is characterized by more movement of the body and twitching of the eyes. A sleep mask with no or shallow eye cavities will restrict this eye twitching and can cause awakenings during the night. The Zenesse Health Comfort+ Sleep Mask enables the eyelid to fully open if required and still provide 100% blackout. Therefore by not disturbing REM sleep this mask will help you get the long and continuous night sleep you deserve and wake up feeling rested the following morning.

Yes!  Customers are amazed at how blackout this sleep mask is.  The patented 3D memory foam design and shape ensure this, together with the comfy no-leak nose baffle!

The Comfort+ Sleep Mask is perfectly contoured to the face so that there is no irritation at any point of contact with the face, including the nose. The nose baffle not only blocks out any light around the nose, but also provides an extra layer of comfort in this area. Therefore there is no rubbing, chaffing or pressure on the nose. In fact the sleep mask is so light you will probably forget you are wearing it!

The Comfort+ Sleep Mask does not have the ‘usual velcro’ for this very reason. It comes with a premium micro Velcro which does not get caught in hair or clothing. Therefore the mask can easily be adjusted whilst on the face without pulling on hair.

The Comfort+ Sleep Mask has a patent pending on its unique design which includes the ‘comfort panels’ on the side of the mask. These panels provide a soft and comfortable join between the strap and the mask. When wearing the majority of other sleep masks the strap usually joins onto the mask at the side of the face. Therefore the strap can dig into the face, especially if you are a side sleeper. Over time this can cause creases and wrinkles in the skin. The Comfort+ sleep mask is specifically designed to eliminate this issue.

Yes it comes with a full 90 day warranty,  however if your purchase is registered directly with Zenesee Health via our warranty page, then this can be extended for free to a full 5 year warranty. If in the unlikely occasion that you need to activate this warranty then simply get in touch and we will ensure you receive a full refund or replacement as per your request.

The Comfort+ Sleep Mask is very easy to clean. We recommend hand washing it in warm water with a little detergent. Thoroughly rinsing and air drying away from a direct source of heat. The mask will remain in optimum condition if cleaned in this way.

Yes the Comfort+ Sleep Mask is suitable no matter what sleep position you find comfortable. Unlike most other brands the specially designed side comfort panels provide a soft panel between your face and the bed sheets which prevents the elastic strap digging into your face.

Yes!  The specifically designed eye cavities allow enough room to open your eye fully whilst wearing the mask and so eyelash extensions are not affected.

The Comfort+ Advanced Premium Sleep Mask has been designed to ensure that you have the best night’s sleep possible. The core of the mask is made from memory foam to ensure that it will fit all face shapes and sizes and offer complete blackout. The side of the mask that touches your face is made from a breathable fabric which will prevent warming whilst wearing the mask. The head strap is made from high quality wide elastic to ensure that the strap does not dig into your head. Finally the fastening is micro Velcro to ensure hair does not get tangled.

No, you can use this mask for day time naps and your eye make-up will not be affected. The specially designed eye cavities ensure that there is zero pressure on the eye lids when using this mask and therefore your eye make-up is not smudged at all.

The Comfort+ Advanced Premium Sleep Mask will fit all head circumference sizes from:  27" (max) to 21" (min).